Your winnings are entirely yours. At permata123, we ensure the withdrawal process runs smoothly, securely, and quickly — so you can enjoy your wins without the wait.
Permata123 offers a wide range of withdrawal options designed for the convenience of Malaysian players — from direct bank transfers to popular digital wallets.
Direct transfer to your Malaysian bank account via the FPX system. Supports Maybank, CIMB, Public Bank, RHB, Hong Leong, AmBank, and all other major banks.
Withdraw funds directly to your Touch 'n Go wallet. Perfect for players who regularly use TnG for daily transactions and want instant access to their winnings.
Withdrawals to your GrabPay account are processed instantly. Convenient and practical for those who use the Grab ecosystem in their daily lives.
A highly popular local digital wallet platform in Malaysia. Withdrawals to Boost are processed in real time, making it one of the fastest options available.
Withdraw your winnings directly to your ShopeePay account and use them for online shopping or transfer the funds to your bank account with ease.
For players who prioritise privacy and financial freedom, permata123 supports withdrawals in USDT and Bitcoin with competitive processing times.
The withdrawal process at permata123 is designed to be as easy and fast as possible. Here is a quick guide to making your first withdrawal request.
Access your account via permata123.fun or the mobile app using your username and password. Always log in from a secure device on a trusted internet connection.
Once logged in, click on the profile icon or the "Wallet" menu at the top of the page. Select the "Withdrawal" option from the menu list displayed.
Choose your preferred withdrawal method from the available options — whether bank transfer, digital wallet, or crypto. Enter the recipient account details carefully.
Enter the amount you wish to withdraw. Ensure the amount meets the minimum withdrawal limit set and does not exceed your available account balance.
Review all details, then click "Confirm Withdrawal". You will receive a confirmation email or notification. Funds will be credited to your account within the stated processing timeframe.
When you submit a withdrawal request at permata123, all data you send is protected with 256-bit SSL encryption — the same technology used by leading banking institutions worldwide. This means your financial information is never exposed to any unauthorised party, whether during data transmission or while stored on our servers.
Permata123 also practises a strict fund segregation policy. Player funds are held in separate accounts from the company's operating funds, ensuring your balance is always protected and available for withdrawal whenever you need it.
Every withdrawal request at permata123 goes through a two-factor authentication (2FA) verification process before approval. After you submit a request, the system will send a one-time password (OTP) to your registered phone number. Only after this code is verified will the withdrawal request be processed further.
This extra step may seem like a minor inconvenience, but it is a critically important layer of protection. Even if someone gains unauthorized access to your account, they still cannot withdraw funds without having your registered mobile phone. This provides peace of mind that is truly priceless.
The permata123 security team operates a round-the-clock transaction monitoring system, 24 hours a day, 7 days a week. Our system uses artificial intelligence to identify suspicious transaction patterns and automatically holds high-risk withdrawal requests for manual review by our security team.
While this means some withdrawals may take slightly longer to process in certain cases, it is a measure we take to protect your financial assets. If your withdrawal is held for review, our support team will contact you within 30 minutes through your preferred communication channel.
permata123's commitment: We are committed to processing 95% of all withdrawal requests within 5 minutes of confirmation. If your withdrawal takes longer than expected, please contact our support team via live chat for immediate assistance.
All limits and timeframes listed below are general guidelines. Players who have completed full account verification enjoy higher limits and faster processing.
| Method | Min. Withdrawal | Daily Max. | Processing Time | Fees |
|---|---|---|---|---|
| Bank Transfer (FPX) | RM 30 | RM 50,000 | 1 – 5 minutes | Free |
| Touch 'n Go eWallet | RM 10 | RM 10,000 | Instant | Free |
| GrabPay | RM 10 | RM 10,000 | Instant | Free |
| Boost Wallet | RM 10 | RM 5,000 | Instant | Free |
| ShopeePay | RM 10 | RM 5,000 | 1 – 3 minutes | Free |
| USDT (TRC20) | USDT 20 | No Limit | 10 – 30 minutes | Gas Fee only |
| Bitcoin (BTC) | 0.001 BTC | No Limit | 20 – 60 minutes | Network Fee only |
🔰 Standard Account
Daily limit of RM 5,000 for bank transfers. Ideal for new players just starting their journey at permata123.
✅ Verified Account
Daily limit up to RM 50,000 for bank transfers after completing full KYC verification. Processing is prioritised.
👑 VIP Member
Unlimited withdrawal limits with dedicated personal account manager support available 24/7 for all your financial needs.
The more active you are at permata123, the higher your membership tier — and the greater the withdrawal benefits you enjoy.
The Know Your Customer (KYC) process at permata123 is a simple step that unlocks more benefits for you — including higher withdrawal limits and faster processing.
Check your email inbox for the verification link sent during registration. Similarly for your phone number — enter the OTP code received via SMS to complete this first step.
Upload a photo of your valid Malaysian identity card (MyKad) or passport. Make sure the image is clear, not blurry, and all information is easily readable. Both sides of the document are required.
Take a selfie holding your ID document next to your face. This is a standard step to verify that the applicant is the genuine owner of the document.
Upload a bank statement or account screenshot showing your full name and bank account number. This is required to ensure withdrawals are credited to the correct account.
The permata123 verification team will review your documents within 2 – 24 hours. Once approved, you will receive a notification and your account will be automatically upgraded.
Most KYC applications are reviewed and approved within 2 hours on business days.
All documents you upload are encrypted and stored to the highest data protection standards.
Verified accounts enjoy significantly higher daily withdrawal limits compared to standard accounts.
KYC verification adds an extra layer of protection to your account against any unauthorized access attempts.
One thing many new players sometimes overlook is the wagering requirements associated with bonuses. When you receive a welcome bonus or any promotion at permata123, that bonus typically needs to be played through a certain number of rounds before the funds can be withdrawn. This is standard practice in the online gaming industry and is intended to ensure bonuses are used for genuine gameplay.
For example, if you receive a RM 100 bonus with a 20x wagering requirement, you need to place a total of RM 2,000 in bets across all your games before the bonus balance becomes eligible for withdrawal. This number may seem large, but it is calculated cumulatively across all games you play — it does not mean you need to win RM 2,000. Your own deposit funds are not subject to any wagering requirements and can be withdrawn at any time.
While permata123 strives to process all withdrawals as quickly as possible, there are a few factors that may occasionally slow things down. These include additional security checks for large transactions, local banking system disruptions, or the need to verify incomplete account details.
If your withdrawal is taking longer than expected, the first recommended step is to check the request status in the "Transaction History" section of your account. Different statuses — such as "Under Review", "Approved", or "Processed" — will give you a clearer picture of where your withdrawal currently stands.
If the status shows "Under Review" for more than two hours, please contact the permata123 customer support team via live chat. Our team is on standby 24/7 and will check your withdrawal status directly, providing clarification or resolving any issues promptly.
The experience of hundreds of thousands of Malaysian players at permata123 shows that the smoothest and fastest withdrawals come from fully verified accounts using consistent payment methods. Here are some practical tips to help you:
Your first withdrawal at permata123 may take slightly longer than subsequent ones. This is a standard security procedure we apply to all new users — it does not mean there is anything wrong with your account. During the first withdrawal, our system will conduct a thorough check to verify your identity and ensure the recipient account details are accurate.
Once your first withdrawal is successfully processed, subsequent withdrawals will be handled faster as your withdrawal profile is already recognised by our system. Many permata123 players who have passed this stage consistently report their withdrawals being processed in under three minutes.
All transactions at permata123 are conducted in Malaysian Ringgit (MYR). If you use a crypto withdrawal method such as USDT or Bitcoin, the exchange rate applied is the live market rate at the time the transaction is processed. permata123 uses transparent, verifiable exchange rate sources to ensure the accuracy of the value you receive.
Important Reminder: permata123 never charges any hidden fees for withdrawals. If you are charged a fee, it comes from your bank or digital wallet provider, not from permata123. For any withdrawal-related enquiries, our support team is always ready to assist you.
We have compiled the most frequently asked questions from our players about the withdrawal process to make things easier for you.
Join millions of Malaysian players who trust permata123 as their online gaming platform of choice. Register today and enjoy a withdrawal process that is simple, fast, and secure.